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Goldman Sachs appoints Barclays executive to enhance client onboarding efficiency
Goldman Sachs has appointed Steve Critchlow as head of client onboarding in EMEA, transitioning from Barclays where he was global head of client onboarding. This role, while seemingly mundane, is vital for improving client service efficiency, especially as Goldman aims to expand its client base from 100 to 150 top clients. Critchlow's practical approach is expected to address onboarding challenges that have previously affected other banks.
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